What makes our hotel management system different from other solutions in Cambodia?
GoToKloud is the only hotel management system partner in Cambodia that combines deep local expertise with global innovation. Our system is specifically designed to meet the unique needs of Cambodian hoteliers, with features like Khmer language support, integration with local payment systems (ABA, Wing), and Cambodia-specific reporting templates and pricing strategies. We also offer bilingual support, so you can always get help in the language you're most comfortable with.
Download our "Complete Guide to Choosing the Right Hotel Management System" to learn more about what sets us apart.
What training and support do you provide to hotel staff?
We offer 100% guided implementation and training to ensure a smooth transition to our system. You'll also have a dedicated account manager for ongoing support and unlimited product training for your team. And because we understand that problems can arise at any time, we provide round-the-clock support via chat, email, and calls.
Is your hotel management system cloud-based or on-premise?
Our hotel management system is 100% cloud-based. This means you can access it from anywhere with an internet connection, on any device. No need for expensive hardware or IT support!
How does your system integrate with major OTAs and booking platforms?
GoToKloud integrates with over 130 global booking channels, including all major OTAs and GDSs. Our Channel Manager allows you to manage your rates and availability across all channels from one central dashboard, saving you time and hassle. Plus, our direct booking engine helps you reduce your reliance on OTAs and increase your direct revenue.
Can your system handle multiple properties under one dashboard?
Yes! Our Central Reservation Office (CRO) is a multi-property management platform that gives you a single sign-on to monitor all your properties in real time. You can manage bookings, rates, availability, and guest profiles for all your properties from one central location, making it easy to streamline operations and maximize efficiency.
What makes your local support in Cambodia superior to other providers?
Unlike other providers who may be located overseas, GoToKloud is rooted in the heart of Cambodia. We have a deep understanding of the local market and a team of bilingual support staff who are available 24/7 to assist you. Our commitment to customer success is unwavering – we're your dedicated partner in making every guest experience count. We are backed by 10 resellers in the SEA region to provide local support.