Hotel Front Desk
The Hotelogix Front Desk system offers a cloud-based platform that simplifies hotel operations. It allows real-time management of bookings, room assignments, guest check-ins/outs, and more. With its user-friendly dashboard, staff can track reservations, manage room statuses, and access guest information effortlessly, improving guest service and operational efficiency.
Housekeeping
Hotelogix's Housekeeping Management tool integrates with the front desk to streamline room cleaning schedules and staff assignments. It ensures that rooms are cleaned and updated in real-time, reducing turnaround times and keeping guests satisfied with clean, ready-to-occupy rooms. Automated task updates further enhance communicatin between departments.
Point of Sale (POS)
Hotelogix's POS system manages all revenue-generating services within the hotel, from restaurants to spa bookings. Fully integrated with the front desk, it enables seamless billing for guests, tracks sales, and generates comprehensive reports, helping hotels maintain accurate records and enhance guest experiences through efficient transactions.
Property Management System (PMS)
Hotelogix Property Management System is a cloud-based solution designed for small and medium-sized hotels. It streamlines operations through a centralized dashboard featuring real-time inventory management, synchronized reservations, and automated booking systems. The platform includes staff training tools, comprehensive analytics, and dynamic pricing capabilities, all accessible 24/7 to enhance operational efficiency and guest satisfaction.
Distribution System
Hotelogix Distribution System is a channel management solution that automates room distribution across OTAs, GDSs, and direct booking channels. It connects hotels with over 600,000 travel agents through major platforms like Amadeus and Sabre, while providing real-time inventory management and commission tracking through a centralized dashboard.
Cloud-based Mobile PMS
Hotelogix Mobile PMS is a smartphone-based hotel management app for Android and iOS that enables on-the-go property management. It features rapid check-ins with ID scanning, real-time POS management, and housekeeping tools, while integrating with the cloud-based system for seamless reservation and payment processing from anywhere.
Central Reservation Office (CRO)
Hotelogix Central Reservation Office (CRO) is a multi-property management platform offering single sign-on access for real-time rate and availability monitoring. It centralizes booking management across properties through a unified dashboard, featuring automated notifications, guest profile management, and multi-room booking capabilities to maximize efficiency and revenue.
Intelligent Learning
Hotelogix Intelligence Learning is a cloud-based training platform featuring an AI-powered Automated Coaching Engine that guides hotel staff. It provides comprehensive training through on-screen manuals and real-time chat support, helping properties maintain service quality and operational efficiency across multiple locations.
Analytics and Reports
Hotelogix Reports is an analytics platform offering over 100 customizable reports for hotel management. It provides insights across revenue, reservations, housekeeping, and night audit categories, with exportable formats and key metric tracking. The system enables data-driven decision-making through customizable, role-based reporting features.
Enthusiastic 24x7 Support
Access live customer success executives anytime for quick solutions.
Direct Booking Optimization
The platform delivers a fast-loading website with an integrated booking engine that displays real-time room rates directly on the website. The system creates a personalized experience by recognizing returning visitors, ensuring a seamless booking journey from start to finish.
Advanced Marketing Tools
Enhance guest communication through integrated WhatsApp functionality for booking recovery, complemented by an automated cart abandonment recovery system. The platform also manages pre and post-stay value-add promotions to drive guest engagement and repeat bookings.
Analytics & Intelligence
Monitor and optimize bookings through comprehensive guest behavior tracking and actionable alerts for booking obstacles. The system provides advanced booking pattern analysis to help properties optimize their offers and maximize conversion rates.
Smart Revenue Features
Maximize revenue potential with flexible payment options including "Pay Now" or "Pay at Hotel" based on occupancy levels. The system enables creation of exclusive member-only deals and secret offers for logged-in guests, while featuring day-use room booking capabilities to increase overall occupancy rates.
Technical Excellence
Deliver an app-like mobile experience with full multi-language and multi-currency support, while seamlessly integrating with leading channel managers and PMSs. The intuitive CMS requires zero technical skills for website updates, making it accessible for all staff members.
Chain Management
Efficiently manage multiple properties through a unified booking engine that supports chain-wide offers and analytics. The platform enables customized chain website designs to maintain brand consistency while accommodating individual property needs.
Intelligent Forecasting
Leverage automated demand forecasts for every day, meal period, and hour through AI-powered analytics. The system provides contextual data analysis in seconds across 7000 languages and dialects, enabling better staff planning, inventory management, and cash flow optimization.
Menu Performance Management
Identify and optimize best-performing menu items through data-driven analysis. The system recommends actions to improve sales of profitable items, adjusts menu pricing strategically, and enhances menu design based on comprehensive performance metrics.
Operational Intelligence
Access comprehensive business insights through an intuitive dashboard featuring drill-down functionality and historical data analysis. The system offers automated daily digests, opportunity summaries, and AI-generated analyses for informed decision-making.
Revenue Optimization
Drive revenue growth through intelligent algorithms that optimize seat and table occupancy with high-revenue potential customers. The platform provides automated alerts for booking anomalies, hourly pickup updates for 365 days, and dynamic pricing recommendations based on real-time market conditions.
Staff Excellence
Monitor and enhance server performance through in-depth analysis of strengths and weaknesses. The platform designs targeted coaching programs to improve upselling capabilities and guest engagement, while providing real-time performance tracking and feedback.
Real-Time Distribution Management
Maximize your hotel's online presence through instant synchronization of rates and inventory across multiple channels. The system provides automated updates to prevent overbookings while maintaining rate parity across all connected OTAs, GDSs, and direct booking channels.
Secure Payment Processing
Enhance booking security with automated credit card verification systems that reduce no-shows and fraudulent bookings. The platform offers flexible payment collection options, including secure payment links for reservations and deposit management.
Inventory Management
Streamline inventory management with bulk update capabilities and real-time synchronization across all channels. The platform enables efficient room allocation and prevents double bookings through automated inventory controls.
Smart Revenue Optimization
Drive revenue growth through intelligent yield management that automatically adjusts room rates based on occupancy levels and market demand. The platform includes competitor rate monitoring tools to help maintain optimal pricing strategies and market positioning.
Channel Performance Analytics
Monitor and optimize channel performance through comprehensive analytics and reporting tools. The system provides detailed insights into booking patterns, channel contribution, and revenue metrics to inform distribution strategy.
Booking Administration
Simplify booking management through centralized administration of all channel reservations. The system provides automated confirmation notifications, modification handling, and cancellation management across all connected platforms.
What makes our hotel management system different from other solutions in Cambodia?
GoToKloud is the only hotel management system partner in Cambodia that combines deep local expertise with global innovation. Our system is specifically designed to meet the unique needs of Cambodian hoteliers, with features like Khmer language support, integration with local payment systems (ABA, Wing), and Cambodia-specific reporting templates and pricing strategies. We also offer bilingual support, so you can always get help in the language you're most comfortable with.
Download our "Complete Guide to Choosing the Right Hotel Management System" to learn more about what sets us apart.
What training and support do you provide to hotel staff?
We offer 100% guided implementation and training to ensure a smooth transition to our system. You'll also have a dedicated account manager for ongoing support and unlimited product training for your team. And because we understand that problems can arise at any time, we provide round-the-clock support via chat, email, and calls.
Is your hotel management system cloud-based or on-premise?
Our hotel management system is 100% cloud-based. This means you can access it from anywhere with an internet connection, on any device. No need for expensive hardware or IT support!
How does your system integrate with major OTAs and booking platforms?
GoToKloud integrates with over 130 global booking channels, including all major OTAs and GDSs. Our Channel Manager allows you to manage your rates and availability across all channels from one central dashboard, saving you time and hassle. Plus, our direct booking engine helps you reduce your reliance on OTAs and increase your direct revenue.
Can your system handle multiple properties under one dashboard?
Yes! Our Central Reservation Office (CRO) is a multi-property management platform that gives you a single sign-on to monitor all your properties in real time. You can manage bookings, rates, availability, and guest profiles for all your properties from one central location, making it easy to streamline operations and maximize efficiency.
What makes your local support in Cambodia superior to other providers?
Unlike other providers who may be located overseas, GoToKloud is rooted in the heart of Cambodia. We have a deep understanding of the local market and a team of bilingual support staff who are available 24/7 to assist you. Our commitment to customer success is unwavering – we're your dedicated partner in making every guest experience count. We are backed by 10 resellers in the SEA region to provide local support.